Privacy Policy

Introduction

At https://garage-door-installation-los-angeles.easygaragefix.com (hereinafter referred to as “Garage Door Installation Los Angeles,” “we,” or “our”), we prioritize the protection of your privacy and data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and California’s Business and Professions Code (CPA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Practice Act (UCPA)
Connecticut’s Connecticut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to, our official website at https://garage-door-installation-los-angeles.easygaragefix.com, mobile applications, online services, and any other digital products or tools we offer. It is important to emphasize that this policy does not extend to third-party platforms, applications, or services accessible through links on our website. These external entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs your interactions with us when:

You register an account and use our applications and services as an authorized user.
You visit our websites linked to this policy.
You communicate with us via email, phone, or text messages/SMS for any purpose.

Personal Data Collection

We collect diverse categories of personal data, which include:

Account Information: Details related to your user account, such as username, email address, and registration date.
Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
Financial Information: Bank account details and financial records for record-keeping and accounting purposes.
Purchase Information: Items you have purchased from us, including order details, delivery addresses, and product preferences.
Mobile Device Identifiers: Unique identifiers associated with your mobile device for personalization and analytics.
Location Data: Geographic location information when you interact with our services, used to provide tailored local services.
Feedback: Your opinions, comments, and suggestions regarding our products and services.
Social Media Information: Data from social media platforms when you engage with us on these platforms, such as your social media user ID and public profile information.
Product Information: Details about the products you view or purchase, including product specifications and preferences.

We collect this data through various methods, including manual input by users, automated technologies, forms, surveys, and third-party service providers.

Cookies

To enhance your experience and provide valuable insights, we use cookies on our website. Cookies are small text files stored in your browser that serve different purposes:

Strictly Necessary Cookies: Essential for navigation and functionality of our website.
Preference Cookies: Remember user preferences to personalize content.
Analytics Cookies: Track website usage and performance for statistical analysis.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data as necessary for the fulfillment of specific purposes, including providing services, improving our products, and complying with legal obligations. Once these purposes are achieved or when no longer required by law, we securely delete or anonymize the data.

Security Measures

To safeguard your personal information, we implement robust security measures:

Encryption of sensitive data both at rest and in transit.
Access controls to ensure that only authorized personnel can access confidential information.
Regular security audits and updates to protect against potential vulnerabilities.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect personal data from children in this age group. If you believe we have collected such information by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
Restriction: Limit our processing of your data in specific situations.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Ensure that exercising your rights does not adversely affect your relationship with us.

To exercise these rights or submit any complaints or appeals, please contact our dedicated privacy team at:

Email: [email protected]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any queries related to privacy, data requests, unsubscribe requests, or if you have any concerns or complaints about this policy, please contact us:

Email: [email protected]

Mail: Garage Door Installation Los Angeles, Privacy Team, [Address], [City, State, Zip Code]